Chatting with customers How to chat with customers on the queue 1. To chat with a customer on Read More
How to set, change or edit working hours Go to configurations > working hours. A modal appears. To change working hours To change Read More
How to set your support queue attendance type Support queue attendance type describes how you want to attend to customers on your support Read More
How to change email for support queue notification To enable or disable your support queue email notification, log in to your account. Click Read More
How to enable or disable support queue email notification in your eBanqo Messenger account To enable or disable your support queue email notification, log in to your account. Click Read More
How to set your customer wait time To set customer wait time, log in to your account. Click on configurations > bot Read More
How to change your eBanqo Messenger Password To change your password, log into your account and go to Manage Profile. Click on Read More
How to delete a user in eBanqo Messenger To delete a user, go to configuration > users. Using the slider at the bottom Read More
How to add a new user to your eBanqo Messenger Account To create a new user, go to configurations > users. Click on the button Create Read More
How to disable or deactivate a role To disable or deactivate a role, go to configuration > role. Using the slider at Read More