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How to set your support queue attendance type

How to set your support queue attendance type


Support queue attendance type describes how you want to attend to customers on your support queue. You can either attend to them sequentially or randomly.

To set your support queue attendance type, log in to your account. Click on configurations > bot settings.

how to set customer wait time in eBanqo messenger

 If you didn’t enable edits, click on enable edits button. This enables you to to make any changes to support settings. 

toggle enable edit button

Click on queue attendance type.

how to set support  queue attendance type in eBanqo Messenger

From the drop-down box, choose your preferred option. Your changes are automatically saved.

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