WhatsApp is already widely used by businesses, with millions actively leveraging it for communication and sales.

• What is WhatsApp for business
• WhatsApp Business App vs API
• Customer service use
• Sales & conversational commerce

What is WhatsApp for business?

It involves using WhatsApp to sell products and provide customer support.

WhatsApp Business App

• QR codes for easy contact
• Product catalog
• Business profile
• Automated replies

WhatsApp Business API

Designed for large businesses with automation, chatbot integration, and backend systems.

Benefits

• High engagement
• Fast communication
• Better customer experience