Google has announced that it is shutting down the Google Business Message feature, which allows customers to chat directly with businesses on Google listings like Maps and Search. Here's what you need to do.

Social messaging apps are revolutionizing e-commerce by offering immediate, personalized, and engaging interactions. With over 5 billion users globally and 90% expecting quick responses, these platforms enhance customer satisfaction, drive sales, and provide 24/7 support at a lower cost. Leveraging AI chatbots and real-time communication, businesses can boost engagement and conversion rates effortlessly.

Customers are the lifeblood of any business! A business without customers is as good as wielding an empty infinity gauntlet without its stones. It’s essential always to keep them smiling. If there were an Oscar award category for the best set of loyal fans, it would be the buying customers running away with the handheld golden statute by a mile.

AI Chatbot applications are increasingly becoming the go-to messaging tool for businesses across various industries – from e-commerce to traditional industries like banking – to interact frequently with customers.