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![How to build a customer service chatbot](https://blog.ebanqo.com/wp-content/uploads/2021/12/Building-a-stellar-Chat-bot.png)
5 tips for building a stellar customer service chatbot
Customers’ demand for rapid and convenient support has led businesses to pay more attention to customer service. They’re unwilling to put up with subpar service
![Importance of chatbots in telecoms](https://blog.ebanqo.com/wp-content/uploads/2021/12/Telcos.png)
Five use cases and benefits of chatbots in telecoms
Telecoms boast of a large customer base and changing customer expectations has made it challenging to rapidly meet the demands of their customers. Telecommunication businesses
![How to provide excellent customer service in festive season](https://blog.ebanqo.com/wp-content/uploads/2021/12/customer-service-in-festive1.png)
3 quick tips for managing high support volume during the holiday shopping season
Holiday shopping season is a busy time for support teams. They answer lots of questions about discounts, return policies, and shipping. These large requests coming
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How to build a chatbot your customers will love
You are very familiar with the advantages of chatbots. They provide better customer experience, give instant answers to questions and improve customer service. Despite these
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Rule-based or AI Chatbots: which one is best for your business?
When implementing a chatbot solution for your business, there are several questions to consider. One of which is, what the best chatbot for your business:
![](https://blog.ebanqo.com/wp-content/uploads/2021/08/customer-self-service.png)
The importance of customer self-service in your support strategy
As a competitive advantage, businesses are always looking for new ways to make customer service better. They want to provide quick, efficient and convenient service,
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