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LIVE CHAT VS CHATBOT:Which is best for your business?
“Responsive and competent customer support is the lifeline of a thriving business” – Us at eBanqo. Today, the world is more tech-savvy than ever. Most
How To Create An Interactive Chatbot
Interactive Chatbots are the new black. They are everywhere and it seems like everyone has one. But not all chatbots are created equal. There is
The Best Tools for Building A Financial Service Chatbot
The world of fintech has brought about a digital transformation in the financial services sector. Financial services firms that leverage new technologies and invest in
How To Use A Customer Service Chatbot To Improve Resolution Time
You’re right to obsess over resolving support issues within the shortest time possible because that’s what customers expect, and they look more favorably to businesses
A Complete Guide to WhatsApp For Business
We’d have loved to start this article with “WhatsApp holds a lot of potential for businesses”. But that’s not true. Why? A lot of businesses
What is Instagram DM Automation?
Just like other social media platforms, Instagram started off as a channel for users to build a community and keep in touch with friends and
