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The Revenue Lost to customer service delay and Poor Responsiveness
“Please reply to your DMs” – An angry customer’s last effort to get your attention (a definition of poor customer service). As a business owner,
The Power of Personalization
Why your brand’s Chatbot needs its own personality Introduction “Personality is a trademark that distinguishes you from others” You will agree with us when we
Impact of ChatGPT on Chatbots and Live Chat
2023 – The year of ground-breaking Artificial Intelligence…One of which is; ChatGPT. Now let us look at the boring stuff… ChatGPT is a natural language
LIVE CHAT VS CHATBOT:Which is best for your business?
“Responsive and competent customer support is the lifeline of a thriving business” – Us at eBanqo. Today, the world is more tech-savvy than ever. Most
How To Create An Interactive Chatbot
Interactive Chatbots are the new black. They are everywhere and it seems like everyone has one. But not all chatbots are created equal. There is
The Best Tools for Building A Financial Service Chatbot
The world of fintech has brought about a digital transformation in the financial services sector. Financial services firms that leverage new technologies and invest in
